Stay Connected with FlynnO'Hara
Below is the latest information from FlynnO'Hara Uniform Company.
FlynnO'Hara Uniforms, West Catholic's uniform company, wants you to stay connected! Click HERE to opt-in to FlynnO'Hara's emails for discounts, promotions and important back-to-school updates in light of COVID-19. Visit their website or check out their flyer for more information.
WE ARE NOW SHIPPING (FOR FREE!)
First and foremost, we are excited to announce that we have begun shipping online and phone orders from our Philadelphia distribution center! Please note that delivery times will be delayed as we work back up to full operational capacity. FlynnO’Hara will continue to offer free shipping (promo code: FREESHIP) on all online and phone orders as long as our stores remain closed. Once our stores reopen their doors, we will continue to offer free shipping over a minimum order value threshold.
In order to relieve some of the financial burden of back-to-school shopping, FlynnO’Hara will be offering discounts ranging from 5%-20% off during the months of May, June and July. These discounts will be offered online only and will be tiered in order to incentivize customers to shop early and to shop online. Please opt-in to FlynnO’Hara emails and follow us on social media. We will begin releasing discount information within the coming weeks. The earlier families shop, the more they’ll save!
FOR THE CUSTOMER CONCERNED ABOUT SIZING: AT-HOME MEASURING RESOURCES
One of the biggest challenges our customers face in shopping online is how to choose the right sizes for their child. So, we’ve developed the following measuring resources to help parents make accurate, informed decisions from home:
- At-Home Measuring Tutorial: We have a short video showing parents how to measure their child for his/her clothing dimensions using either a soft measuring tape or a piece of string. The video then offers guidance on where to find – and how to use – FlynnO'Hara’s size charts to choose the right garment sizes for each of our uniform products! These videos are live on our website - see them HERE!
- At-Home Measuring Kit: Parents who don’t already have a measuring tape at home can easily order an at-home measuring kit from our website. The kit is free and will arrive at their doorstep in just a few days! The order form for this kit is available on our site.
- Size Charts: Finally, each uniform item at flynnohara.com now has a product-specific size chart linked beneath the website product listing for parent reference.
- Please note: These resources will live on our website but we will be sharing them with families via email and our social media accounts as they become available. Once again, it’s important that families opt-in to our emails and follow us on social to stay in the loop!
FOR THE CUSTOMER WHO PREFERS A PERSONAL TOUCH: OUR PHONE LINES ARE OPEN!
For customers who prefer a personal touch or are uncomfortable navigating our ecommerce platform, our customer service team is available Monday-Friday from 9 a.m.-5 p.m. to take orders over the phone. These hours will be expanding to evenings and weekends as we move back into the summer season. Up-to-date customer service hours can be found HERE. Please note, discounts will be applied to phone orders!
RETURN & EXCHANGE, SCHOOL -YEAR WARRANTY
Our sincere hope is that our generous product warranty and return policy will provide some peace of mind to families shopping earlier this year. As always, FlynnO’Hara will accept returns/exchanges on any unworn products (with tags) up to one year from their date of purchase. Additionally, our school year guarantee remains in effect: If families aren’t satisfied with the way their uniforms are holding up, we’ll replace them up to one year from the date of purchase – no questions asked!